Help centre
Frequently asked questions
Find quick answers about ordering, delivery, returns and our products. If you cannot find what you need, call us and we will be happy to help.
3 to 5 business daysDelivery time
Shown at checkoutShipping charges
15 daysReturns and refunds
Orders & payment
How do I place an order?
Choose your products, add them to the cart and go to checkout. Enter your delivery address and phone number, pick a payment method and confirm your order.
Which payment methods are available?
All payment options we offer are shown on the checkout page, so you can choose the one that suits you before you confirm.
Can I change or cancel my order?
Call us as soon as possible after placing the order. If it has not been dispatched yet, we will do our best to update or cancel it.
What should I check before confirming?
Make sure your name, address and phone number are correct, and that the product, model and quantity match what you need. This helps us deliver without delays.
Products
How do I know a case or screen protector fits my phone?
Check the product title and description for the compatible phone models. If you are not sure, call us with your phone model and we will help you choose.
Will a charger or cable work with my phone?
Look at the connector type and specifications on the product page. If you are unsure about compatibility, contact us before ordering.
Which products do you sell?
We offer power banks, wireless power banks, earbuds, handsfree, headphones, smart watches, chargers, cables, vlogging and wireless mics, tripod and mobile stands, studio lights, speakers, mobile cases, screen protectors, car accessories, OTG connectors, 3D back skins and camera protection.
I am not sure which product to choose. Can you help?
Yes. Tell us your phone and what you need it for, and we will suggest the right product. You can reach us on the numbers at the bottom of this page.
Shipping & delivery
How long does delivery take?
Orders are delivered within 3 to 5 business days.
What counts as a business day?
Business days are normal working days. Weekends and public holidays are not counted in the 3 to 5 day delivery time.
How much are the shipping charges?
Shipping charges are calculated and shown on the checkout page before you pay, so you always know the total in advance.
My order is late. What should I do?
If your order has not arrived after 5 business days, call us with your order details and we will check it for you.
Returns & refunds
What is your return and refund policy?
You can request a return or refund within 15 days of receiving your order.
How do I request a return or refund?
Contact us within the 15 days and share your order details and the reason. We will guide you through the next steps.
What condition should the product be in?
Please keep the product unused and in its original packaging, with all accessories included, so that we can process your return.
I received a damaged or wrong item. What now?
Call us within 15 days and send a photo of the item and the packaging. We will fix it as quickly as we can.
Support
How can I contact you?
Call us on +923092325656 . We are happy to help with orders, products and returns.
What details should I keep ready when I call?
Your order number, name and phone number help us find your order quickly. For product questions, tell us your phone model.
Still have questions?
Our team is just a call away. Tell us what you need and we will help you choose.